The Rib & Chop House is hiring for our new Bozeman Restaurant, opening September 2020.
The best way to predict your future is to create it. Montana’s Rib & Chop House is now hiring all management positions for our new Bozeman, Montana location, including:
- General Manager
- Lead Kitchen Manager
- Assistant Kitchen Manager
- Front of House Manager
- Assistant Front of House Manager
We will open in Bozeman September 2020. Come be part of our leadership team and shape the future you’ve always wanted. We offer highly competitive pay with full benefits.
TO APPLY: Email resume and cover letter to hr@ribandchophouse.com
General Manager Job Description:
We are looking to hire a proven leader who will ultimately be responsible for the success the entire restaurant. A General Manager is a true partner with a vested financial interest in the business. The General Manager’s role is multifaceted and includes the following: a leader in the restaurant and the community, mentor and coach of people, a champion of the company culture, and dedicated sales builder. Successful General Managers serve as role models of hospitality, administrative management and culinary expertise. General Managers are also adept at recruiting, interviewing and hiring great people, guest relations, problem solving and negotiations. All General Managers understand that their ultimate success will be achieved by leading their team each and every day.
Strategic Goals:
- We consider the Guest first in all decisions.
- Recruit great people, wrap them in our culture, train them to succeed, and empower them.
- The rewards for our profitability will be the continued growth of the restaurant.
General Manager will have the following leadership attributes:
- Confident in their ability to lead
- Respectful of people and culture
- High energy
- Visionary Proactive Leader
- Patience
- Intelligence
- Out going
- Detail Oriented
- Composure under pressure
- Passionate
- Consistent in words, action and leadership
- Empathic Listener
- Multi-tasker
- Hospitality Leader
- Congruity
- Drive
Additionally, the General Manager will have the following operational knowledge:
- Overall Full Service Knowledge
- Formal College Level Education – Optional
- P & L Knowledge/Financial Knowledge
- Safety and Sanitation Fundamentals
- Market Knowledge of where they are to be located – Optional
A Successful General Manager will have the following experience levels:
- Full Service – high volume management experience – 3- 5 years
- Financial responsibilities/accountabilities
- Kitchen management experience
- Liquor/wine management experience
- Multi – Unit Experience is a plus
- Successful employment track record with proven longevity
Responsibilities:
In addition to providing overall restaurant leadership the General Manager will be directly responsible for key principle areas:
People Skills:
Interpersonal skills that allow a General Manager to accomplish the following when working with peers, direct reports, superiors and external contacts that include their ability to:
- Coaching
- Discipline
- Motivating
- Counseling
- Problem Solving Skills
- Negotiation Skills
Communication Skills:
These skills are critical to a General Manager’s ability to effectively lead and manage people situations through communication styles that allow or support the following types of communication:
- Clear
- Concise
- Negotiator
- Public Speaking
- Written and verbal
Analytical Skills:
A significant portion of the General Manager’s role is their ability to analyze and synthesize large amounts of quantitative and qualitative information and extrapolate the business and financial significance of the information. Key to these skills is the General Manager’s ability to have sound financial and business skills.
Financial Acumen:
Financial skills are a non-negotiable skill for all General Manager’s — the ability to understand, interpret and apply financial disciplines to all aspects of their business is essential. Financial Acumen is also very significant skill in the General Manager’s ability to forecast, project trends and proactively manage the financial viability of their business with focus on the following:
- Budget Development
- P&L Responsibilities
- Drive the P&L- Top to Bottom
- Clear understanding on how to impact each line
- Reconciliation on all variances
Hospitality Skills:
General Managers are ultimately responsible for hospitality execution. This is accomplished by:
- Guest Relations
- Dining Room Management
- Back of the House Management
- Food and Beverage Management
- The Five Routines
Sales Building Skills:
General Managers are ultimately responsible for sales execution. This is accomplished by:
- Local Store Marketing
- Become a local business leader in the community
- Nurture relationships
- Create Brand loyalty
- Build Guest Counts
- Local Store Marketing
- In-Store execution
Facilities Management:
General Managers are ultimately responsible for facilities execution. This is accomplished by:
- Total assets of the Property
- Clean, Crisp Buildings
- Maintain relationship with Landlord
- Responsible for Construction related issues
One important aspect of a General Manager Leadership role is a thorough understanding of their span of control and decision making capacity within the restaurant. Fundamental to this is also a complete understanding of the importance of communication. The following provides an overview of a General Manager’s role and responsibilities within the organization.
Decision Making:
- Autonomous Decision Making by General Manager
- Staff hires
- Scheduling/Staff
- Staff termination
- Daily specials
- Store Dollars
- Compensations hourly
- Facilities management
Influence in Decision Making:
- Local Vendor relationships
- Management hires
- Management termination
- LSM Plan
- Budget development
- Facilities – major
- Management training
- Management compensation